Cancellation Policy

Effective Date: 17th Dec 2024

At Storybizz Media Pvt Ltd, we strive to provide exceptional services to all our clients. We understand that circumstances may change, and you may need to cancel or modify your service order. Please review our cancellation policy below for more details.

1. Cancellation of Services

• Before Service Commencement: If you wish to cancel a service before it has been started, you may do so by notifying us in writing via email at hello@storybizzmedia.com . There will be no cancellation fee for services canceled before work has begun.
• After Service Commencement: If the service has already started, cancellations may be subject to a fee based on the work completed up to the point of cancellation. The fee will be calculated according to the agreed-upon scope of work.

2. Cancellation Request Procedure

To cancel a service, please follow these steps:

• Send an email to hello@storybizzmedia.com with your cancellation request.
• Include your order or proposal details, such as the service purchased and the date of cancellation request.
• Our team will acknowledge your cancellation request and inform you of any applicable charges based on the service progress.

3. Non-refundable Services

Please note that certain services, once initiated or completed, may be non-refundable. This includes, but is not limited to:

• Customized services, such as tailored press release campaigns or consultation sessions.
• Completed work or services that have been delivered to the client.

4. Refunds after Cancellation

Refunds, if applicable, will be processed based on the cancellation terms outlined above. Refunds will be issued to the original payment method used during the transaction.

5. Modifications to the Cancellation Policy

Storybizz Media Pvt Ltd reserves the right to modify or update this Cancellation Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

6. Contact Us

If you have any questions or concerns about our cancellation policy, please contact us at [Your Contact Email] or through our website.