Refund Policy

At Storybizz Media Pvt Ltd, we are committed to delivering exceptional services to our clients. We understand that occasionally there may be concerns or issues, and we want to ensure transparency in our refund process.

1. Service Delivery and Refund Eligibility

Since our services are customized based on individual client requirements, we do not offer refunds once a service has been fully delivered. Our team works closely with clients to ensure the final output aligns with their expectations before the service is completed.

2. Refund Request Procedure

If you believe that the service provided does not meet the agreed terms or expectations, please contact us within 7 days of receiving the final deliverable. Our team will assess the situation and, if necessary, offer revisions or a partial refund, depending on the case.

3. Non-refundable Services

• Services that have been initiated and partially delivered.
• Any consultation fees or advisory services.
• Customized work or proposals that have been approved and executed.

4. Process for Refunds

• Refund requests will be reviewed and processed within 14 business days.
• Refunds, if applicable, will be issued to the original payment method.

5. Contact Us

If you have any questions or concerns regarding our refund policy or would like to request a refund, please contact us at hello@storybizzmedia.com or reach out to our customer support team.